FAQ

Better Enterprise's carts are carefully designed and well manufactured to ensure product reliability. However, medical carts carry various equipments and are used under different conditions, some move several times a day, some stay in the same room all the time, for instance. Different user environments or mantenance ways will affect the product life of the parts for sure. Take casters for example, casters on the medical carts that move a lot might wear more easily than those on the still medical carts. Better Enterprise awares it and provides a period of two years warranty to our valued customers. We provide user's manual with our products to avoid improper installation. When parts broke, we are responsible for repairing or replacing defective parts, only exclude damage or failure due to abuse, usage beyond intended use, and/or improper installation. Satisfaction to our after-sales service is what Better Enterprise always keeps in mind.

Most of Better Enterprise's products are packed separately as SKD to save the freight cost for our customers. However, some of our products are packed as a whole unit considering the knack needed for assembling some parts. In short, Better Enterprise's packing method is based on the principle of considering the most benefit of our customers.

In order to provide an accurate quotation, please let us know the model number you are interested in. For custom products, please provide 2D and 3D drawings and Better Enterprise's sales team will quote to you as soon as our professional engineering team has verified the design and dimensions.

The cost of developing a custom cart depends on the configuration required and your budget. Better Enterprise's sales team will provide accurate quotes and our professional engineering team will also provide the most cost-effective solution to meet your budget. Please feel free to contact us to understand more about the quotation details.

Better Enterprise has experienced engineering team which can tailor make the medical cart/roll stand/equipment cart fit perfectly with your application's unique need. We provide professional design know-how and suggestions for our customer's reference. We also consider the application environment while manufacturing our products. For example, one of our unique designs can lower the noise level of the mouse tray, which helps nurses avoid interrupting patients' sleep in the hospital when pulling out the mouse tray. Our profession, experience, and customer-oriented mindset are the reasons you can trust your customization projects be handled by Better Enterprise.

Currently, no. Our sales team serves our customers all over the world in our Taipei office. All E-mails will be replied within one working day. Our sales presentative or engineer will visit our customers for important meetings or after-sales support if needed.

The basic safety requirement for medical electronic equipment recognized globally is the IEC-60601 series of standards. IEC-60601-1 covers all general provisions, including risks of environment, mechanics, excessive radiation, etc. The risk tolerance assessment is included as well. IEC-60601-1-X series is a parallel standard belonging to IEC-60601-1, specifically for general properties such as electromagnetic compatibility, usability, radiation protection, etc. It should be applied with IEC-60601-1. IEC-60601-2-XX series is used for specific medical equipment, but IEC-60601-1 and IEC-60601-1-X standards are also applicable. The relationship between series is as follows.

You can press CONTACT or the Inquiry button and let us know the product you’re interested in. You can also send your question or request to med@betteralways.com. Our sales representative is very glad to answer your questions and will contact you and provide the information you need.

Yes. We have our own development team and experienced engineers to support our customers’ OEM/ODM orders.

Yes. We can do customization for our customers, even for one unit. Our modular design makes it easy to support our customers’ specific spec requirement with affordable price.

With over 40 years’ experience in the field, we are the professional medical cart manufacturer you can trust and rely on. We also have high flexibility and can do customization for our customers. High-mix/Low-volume production is our specialty, whether it’s medical cart, mobile computer cart, roll stand, wall mount solution, or medical equipment cart, we can fast respond to your specific need.

We use various material on our medical carts, roll stands, medical equipment cart, and mobile computer carts. The choice of material depends on the work or application environment, purpose of using the cart, material price, aesthetics, etc. For example, the aluminum table top presents stylish aesthetics while the heavy duty base uses cast iron or steel to resist tip. Better Enterprise is experienced in incorporating various material into our designs. We make sure our product designs look great and function efficiently.

In long-term care facilities, medical carts play a critical role in providing efficient and effective patient care. Whether transporting medication, medical equipment, or supplies, these carts must be durable and reliable enough to withstand constant use and a range of environmental conditions. However, not all medical carts are created equal, and selecting the right option can be a daunting task. In this article, we will explore some key considerations for choosing durable and reliable carts for long-term care.

Materials and Surface Finish
The first consideration when choosing a durable and reliable medical cart is the materials and construction. Look for carts made from high-quality materials such as steel, aluminum, or reinforced plastic. These surface finish should be resistant to rust and corrosion as the carts will be frequently cleaned and sanitized.

Weight Capacity
Another critical factor in selecting a durable and reliable medical cart is the weight capacity. Consider the types of items that will be stored and transported on the cart and choose an option that can handle the weight without bending or breaking. Additionally, make sure that the cart's weight capacity is sufficient to accommodate any additional equipment or accessories that may be added in the future.

Maneuverability
While durability and reliability are essential, a medical cart that is difficult to maneuver can slow down workflows and increase the risk of accidents. Look for carts with sturdy, non-marking wheels that can easily navigate over various types of flooring and terrain. Additionally, carts with a swivel or locking castor system provide added stability and maneuverability in tight spaces.

Security features
Medical carts used in long-term care facilities often contain valuable and sensitive equipment and medications. Therefore, it is essential to select a cart with adequate security features to prevent theft or tampering. Look for options with lockable doors or drawers and options for electronic or mechanical locks. Additionally, carts with tamper-evident seals or audit trail capabilities provide an extra layer of security and accountability.

Cleaning and sanitation
Another consideration when choosing a durable and reliable medical cart is the ease of cleaning and sanitation. Medical carts must be regularly cleaned and disinfected to prevent the spread of infection and bacteria. Look for options with smooth, non-porous surfaces that are easy to wipe down and disinfect. Additionally, carts with removable trays or drawers can make cleaning and sterilization more manageable.

Ergonomics and user-friendliness
Finally, it is essential to choose a medical cart that is user-friendly and ergonomic. The cart's design should be easy to operate, and the controls should be intuitive and straightforward. Additionally, look for options with adjustable height features to accommodate different users and to prevent ergonomic injuries such as strains or sprains.

In conclusion, choosing a durable and reliable medical cart for long-term care facilities requires careful consideration of a range of factors. Materials and construction, weight capacity, maneuverability, security features, cleaning and sanitation, and ergonomics and user-friendliness are all critical considerations. By selecting the right cart for your facility's unique needs, you can improve efficiency, reduce costs, and provide high-quality patient care.

Mobile medical carts are essential in healthcare facilities, providing a convenient way to transport medical devices and equipment. However, it's critical to ensure that these carts are not only mobile but also safe and stable. To achieve this, the International Electrotechnical Commission (IEC) has developed the IEC 60601-1 standard to test the safety and stability of medical carts.

IEC 60601-1 is a safety standard that provides guidelines for ensuring the safety of medical carts. The standard covers stability requirements for medical carts, ensuring that they are safe for patients, healthcare providers, and other personnel.

The tests evaluate the stability of the cart on different surfaces, including ramps, thresholds, and uneven floors. It also tests the cart's ability to withstand accidental collisions without tipping over or causing any harm.

At Rollsys, we understand the importance of safety and stability when it comes to medical carts. That's why we design and test our carts to meet the IEC 60601-1. We run simulation tests at designing stage and we also have in-house IEC 60601-1 testing capabilities to ensure that our medical carts are not only mobile but also safe and stable.